Last Updated: February 2026
Desena Health Consulting LLC, doing business as Maryland Spine and Health Chiropractic Clinic ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
We may collect personal information that you voluntarily provide to us when you:
This information may include your name, email address, phone number, mailing address, date of birth, health information, insurance details, and any other information you choose to provide.
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
By providing your mobile phone number and checking the opt-in box on our forms, you expressly consent to receive recurring automated text messages from Maryland Spine and Health Chiropractic Clinic at the phone number you provided.
Consent is not a condition of purchase. You are not required to opt in to SMS messaging to receive services from our clinic.
If you opt in, you may receive text messages including:
Message frequency varies. You may receive approximately 2-10 messages per month depending on your appointment schedule and our current promotions. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages at any time by texting STOP to any message you receive from us. After you send the STOP message, we will send you a confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us.
If you wish to opt back in, you may do so by completing a new opt-in form on our website or by contacting our office directly.
If you are experiencing issues with our messaging program, reply HELP for assistance, or contact us directly at (240) 690-6542 or [email protected].
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS messaging program to any third party.
Information collected through our SMS program may only be disclosed in the following limited circumstances:
All service providers who receive your mobile information are contractually obligated to keep such information confidential and are prohibited from using it for any purpose other than providing services on our behalf.
We may use the information we collect for various purposes, including to:
Our website may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our website.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You have certain rights regarding the personal information we collect and maintain about you. These rights include:
You have the right to request access to the personal information we have collected about you. Upon verification of your identity, we will provide you with a copy of your personal information in a commonly used electronic format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. We will make corrections promptly upon verification.
You have the right to request that we delete your personal information, subject to certain exceptions required by law (such as maintaining records for healthcare compliance purposes).
You have the right to opt out of:
We will not discriminate against you for exercising any of your privacy rights. You will not receive different pricing or quality of services for exercising these rights.
To exercise any of these rights, you may:
We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request to protect your privacy and security.
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Desena Health Consulting LLC
d/b/a Maryland Spine and Health Chiropractic Clinic
2565 Northwest Arterial
Germantown, MD
Phone: (240) 690-6542
Email: [email protected]